YITH FAQ

YITH FAQ for WordPress & WooCommerce

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Set up an FAQ system to quickly answer your customers’ frequent questions

It’s a well-known issue: online buyers have to deal with the fact that they cannot ask for help from a person face to face. “Is this bag large enough for my laptop?”, “What if I buy the wrong size? Can I return the product?”, “Does your shop ship to my home country? And how much does it cost?”, “Is this product cruelty-free? I don’t want to buy products that have been tested on animals!”

These and many more doubts are a real sales hindrance: according to some statistics, 35% of users choose to not buy products they are interested in if they cannot find a quick answer to their questions on the e-commerce site.

With YITH FAQ for WordPress & WooCommerce you can set up an FAQ system that has a double advantage: on the one hand, you can create an FAQ page to answer all the frequent questions about your shop (e.g. shipping, payments, policies, returns, refunds, and so on) and on the other hand, you can create an FAQ section for every product page to target specific questions about your products (e.g. sizes, fabric, dimensions, laundry guide, and so on).

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Manually installing a WordPress plugin from a .zip file is a straightforward process. Here’s a quick guide to help you do it:

Download the Plugin from Plugento.com:
After purchasing the plugin from plugento.com, you will receive a download link or access to your account dashboard. Log in to plugento.com and navigate to your account section, where you can find the option to download the purchased plugin. Simply download the plugin file to your computer.

Log in to Your WordPress Admin Dashboard:
Log in to your WordPress website using your administrator account.

Navigate to the Plugins Section:
In the left-hand menu, click on “Plugins.” This will take you to the Plugins page.

Click “Add New”:
At the top of the Plugins page, you’ll see an “Add New” button. Click on it.

Upload the Plugin:
You’ll be taken to the “Add Plugins” page. Here, you have several options, but you want to upload a plugin. Click on the “Upload Plugin” button.

Choose File:
Click the “Choose File” button to select the .zip file you downloaded earlier from your computer.

Upload and Install:
After selecting the .zip file, click the “Install Now” button. WordPress will upload and install the plugin for you.

Activate the Plugin:
Once the installation is complete, you will be prompted to activate the plugin. Click the “Activate Plugin” link to activate it.

Configure the Plugin:
Depending on the plugin, you may need to configure its settings. This can usually be done from the plugin’s settings page, which you can find in the left-hand menu or under the “Plugins” section.

Verify the Plugin is Working:
Test the plugin on your website to ensure it’s functioning as expected.

That’s it! You’ve successfully installed and activated a WordPress plugin from a .zip file!

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